FAQ

1. What is your store's return/refund policy? 

PAPYRJAM does not accept returns - refunds can be issued on a case-by-case basis, depending on the state of the purchased goods! 

2. Where does your store ship? is international shipping available?

PJ ships from the United States and international shipping is available! 

3. My package was damaged/there's a mistake in my order. what can i do? 

send an email to papyrjam(at)gmail(dot)com with your order number and a description of the situation; a solution will be determined on a case-by-case basis! you can also fill out the contact form found here.